Shipping Policies

Order Processing:

NYXCosmetics.com is closed on weekends and major holidays. All orders received on Friday, Saturday and Sunday will begin processing the following Monday.

Domestic Shipping Policies:

Standard Shipping: Orders may take up to 3 full business days to be processed, picked and packed before it is shipped. Please allow 7 to 10 business days for your order to arrive.** Orders with standard shipping travel via FedEx SmartPost or UPS Ground.

Expedited Shipping: UPS Next Day and 2nd Day orders must be received by 11AM PST to ship the same day. Otherwise, your purchase will ship out the next business day.

Shipping Outside of the Continental US: Orders traveling to Alaska and Hawaii can only be shipped via UPS Ground. Orders traveling to Puerto Rico or the Virgin Islands can only be shipped via FedEx SmartPost and may take up to 4 weeks to arrive.

Shipping to an APO/FPO address: Orders traveling overseas must ship via FedEx SmartPost and may take approximately 4 to 8 weeks to arrive.

Shipping Confirmation: A shipping confirmation with your tracking number will be sent to the email address you provided at time of order. Please track your shipment as NYX Professional Makeup is not responsible for lost or stolen packages.

Free Shipping Promotion: Standard shipping is free for orders of $25 or more before tax. Unfortunately, orders shipping to Alaska and Hawaii are ineligible for this promotion.

**Attention: Please note that orders placed during a sale may take up to 1 to 2 weeks to process in our warehouse due to high volume. We will try our best to get your goodies out to you as soon as possible!

International Shipping Policies:

NYX Professional Makeup does not currently ship to international addresses.