Contact Us

By contacting NYX Professional Makeup, whether by phone, email, or chat, I agree to NYX Professional Makeup’s Terms of Use (which includes an arbitration provision to resolve disputes), and I have read and acknowledge NYX Professional Makeup’s Privacy Policy. Phone calls, chats, or emails with Us are recorded, stored, and accessible to Our third-party service provider(s). We leverage technologies provided by Our third-party service provider(s), including artificial intelligence, in responding to You. We leverage these technologies to, amongst other reasons, to identify and classify the reason You reach out to Us, to help Our customer service agents identify solutions to Your inquiry, and to help Our customer service agents prepare a response to You and other reasons listed in our Privacy Policy.

For U.S. consumers only

Click here for our FAQ. If you can't find the answer you're looking for, we are ready to help! Please contact us using the form below or call us at 1(844) 335-3510.

HOURS OF OPERATIONS

Phone and Email:
9AM-8PM EST
6AM-5PM PST

Live Chat:
10AM-8PM EST
7AM-5PM PST

On Christmas Eve and New Year's Eve, our call center is open from 6am to 2:30pm PST. We are closed on all major holidays and weekends.