Please allow up to 3 full business days for your order to be processed, picked, packed and shipped.
Please allow 1 full business day for expedited shipping orders (2-day or Overnight) to be processed, picked, packed, and shipped.
Orders received on Friday, Saturday and Sunday will be processed on the following Monday and shipped by the following Wednesday. Please Note NYX is closed on the weekends and major holidays.
Free ground shipping is on orders over $50 before tax (Not applicable on orders to Alaska or Hawaii).
If an item is out of stock, we will contact you to let you know approximately when the item will be available or to suggest an alternative. Although we try to have the item in stock at all times, it is not always possible.
ATTENTION: Please note that shipment of your purchase during a sale may take up to 30 days due to high volume. We will try our best to get your goodies out to you as soon as possible!
All orders are shipped in the continental US only (excluding Puerto Rico and the U.S. Virgin Islands) via FEDEX SmartPost. Orders to Alaska and Hawaii are charged a flat $25 air freight fee.
Orders placed through the NYX Cosmetics website to an international address will be cancelled and charged a $25 refund fee.
Please allow up to 7-10 business days for shipping.
Shipping Confirmation and Delivery
Shipping confirmation will be sent to your email address. Please track your packages as NYX is not responsible for lost or stolen shipments. All packages can be left at your front door by the shipping service if no one is home to receive it. If for some reason you do not receive your tracking email please contact firstname.lastname@example.org. Please make sure to check your Spam/Junk Mail folder and to add email@example.com to your safe list.